Mid-market agribusiness in Hérault — cloud migration and managed SOC

« We wanted to leave a US cloud and internalise security without building a SOC team. Hexceos delivered both projects in parallel. Eleven months later we're on their datacenter and sleeping better. »

Context

A 240-staff agribusiness mid-market firm in the Hérault département (Occitanie, France), three production sites, proprietary business ERP and 24/7 operations during peak season (harvest, canning, shipping). The IT estate had been hosted on a US hyperscaler for five years, with an internal IT team of four unable to maintain continuous cybersecurity monitoring.

Three triggers — a contractual requirement from a major retail customer for ISO 27001 certification, growing NIS2 compliance pressure, and a cloud bill that had doubled in two years without matching operational benefit.

Scope delivered

• Migration of critical workloads (ERP, production applications, backups) to our sovereign datacenter in Île-de-France and Occitanie.
• Endpoint fleet (190 workstations) under Hexceos Sentinel EDR/XDR.
• 24/7 SOC with contractual MTTR below 30 minutes.
• ISO 27001 certification support, from gap analysis to official audit.

Results

• MTTR divided by 5 on critical incidents, measured over 12 months post-cutover.
• Annual cloud costs down 28% versus the year before migration, while doubling storage capacity.
• ISO 27001 certified in 11 months between project kick-off and certificate delivery, with no adverse blank audit.
• Zero production-blocking incidents since cutover, vs. an average of 3 per year previously.

What changed

The CIO reduced internal on-call (1 FTE redeployed to business projects) while increasing cybersecurity monitoring. Customer audits are now handled in 48 hours by our team with read-only access to documentation and reports.

Anonymised at the customer’s request. Figures presented reflect real measurements on a single customer between 2024 and 2026.